Account Manager - State Farm Agent Team Member
Full Time • Pilsen, IL
Job Posting: Bilingual Sales and Service Representative
Location: Elvia Solis State Farm Agency, [Chicago, IL]
Position: Full-Time
Salary: Competitive base salary plus commissions and bonuses
Position: Full-Time
Salary: Competitive base salary plus commissions and bonuses
About Us:
At Elvia Solis State Farm, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. We are a dynamic, customer-focused insurance agency that values integrity, dedication, and teamwork. Our goal is to provide tailored insurance solutions and outstanding customer service to our diverse community.
Job Description:
Are you a motivated individual with a passion for helping others and fluency in both English and Spanish? Elvia Solis State Farm is seeking a bilingual Sales and Service Representative to join our team. In this role, you will be responsible for assisting clients with their insurance needs, providing top-notch customer service, and contributing to the growth of our agency.
Key Responsibilities:
- Customer Service: Respond to client inquiries via phone, email, and in-person with professionalism and efficiency. Provide information about insurance products and services.
- Sales: Identify and pursue sales opportunities, including cross-selling and upselling insurance products. Meet or exceed sales goals and objectives.
- Policy Management: Assist clients with policy changes, renewals, and claims processing. Ensure accuracy and completeness in all transactions.
- Client Education: Educate clients about their insurance options, coverage, and benefits. Help them make informed decisions based on their needs.
- Documentation: Maintain accurate records of client interactions and transactions. Update client information and policy details as needed.
- Team Collaboration: Work closely with other team members to ensure a seamless client experience. Participate in team meetings and training sessions.
Qualifications:
- Bilingual Proficiency: Fluency in both English and Spanish is required.
- Customer Service Experience: Previous experience in a customer service or sales role is preferred.
- Communication Skills: Excellent verbal and written communication skills in both languages.
- Detail-Oriented: Strong attention to detail and organizational skills.
- Problem-Solving: Ability to handle inquiries and resolve issues effectively.
- Tech Savvy: Proficiency with computers and common office software. Experience with CRM systems is a plus.
- Licensing: Must obtain and maintain the necessary insurance licenses (training provided if needed).
Why Join Us?
- Supportive Environment: Work in a positive and collaborative atmosphere with opportunities for professional growth.
- Career Development: Receive ongoing training and development to advance your career in the insurance industry.
How to Apply:
If you’re ready to make a difference and grow with Elvia Solis State Farm, please submit your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for this role. Applications can be sent to [email address] or submitted through our online application portal at [website].
Elvia Solis State Farm is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and be a part of a team dedicated to providing exceptional service and building lasting relationships with our clients. We look forward to hearing from you!
Compensation: $38,000.00 - $55,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Elvia Solis - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is located in Pilsen .
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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